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Patient Satisfaction Survey - PHP
Program: PHP, July 2009 - December 2009
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|
Satisfaction Level |
| Early Phase of Treatment |
Orientation |
80% |
|
| |
Treatment Plan Explanation |
77% |
|
| |
Assessment |
83% |
|
| |
Staff encouragement |
86% |
|
| |
| Quality of Treatment |
Staff was available |
86% |
|
| |
Treatment helped reach goals |
77% |
|
| |
Staff worked as team with you |
87% |
|
| |
Staff was courteous, respectful, friendly |
91% |
|
| |
| Discharge Amenities |
Discharge information communication |
76% |
|
| |
Quality of food |
74% |
|
| |
Cleanliness of setting |
86% |
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| |
Comfort of setting |
83% |
|
| |
Sense of security and safety |
91% |
|
| |
| How each helped |
Psychiatrist |
88% |
|
| |
Medical Doctor (not psychiatrist) |
68% |
|
| |
Therapist |
87% |
|
| |
| Specific Treatment |
Groups |
91% |
|
| |
Individual Therapy |
86% |
|
| |
Patient/Family Education |
81% |
|
| |
Medication Education |
85% |
|
| |
Outlook on treatment in beginning |
76% |
|
| |
Outlook on treatment after program |
89% |
|
| |
Recommend program |
92% |
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| |
Length of program |
85% |
|
| |
Would you return if needed? |
89% |
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